AI chatbot development
AI chatbots that answer customers, capture leads and hand over to your team
Bykorp designs and builds AI chatbots for WhatsApp, Messenger and your website, grounded in your own information and measured so you know they work.
What our chatbots do
A chatbot should take repetitive work off your team and make it easier for customers to reach you. It should not pretend to know things it does not.
- Answer common questions from your own documents, menus, price lists and policies
- Reply on WhatsApp, Messenger and your website, day and night
- Capture names, phone numbers and what the customer needs, and pass them to your team
- Take bookings and send appointment reminders
- Hand the conversation to a person when the question is sensitive or unclear
- Send every enquiry to a dashboard so nothing is lost
Built to be trusted, not just launched
AI can be wrong. We build in the checks that catch mistakes before customers see them.
- Answers grounded in your approved content
- A test set of real questions, checked before launch and after every change
- Clear limits on what the bot will and will not answer
- Human handover and review for important cases
- Monitoring of cost, speed and answer quality
- Privacy-minded data handling
WhatsApp, Messenger and web
Customers choose the channel, so a chatbot has to meet them there. WhatsApp offers an official business platform for automated messaging, and we build on it.
- WhatsApp Business Platform setup and message templates
- Website chat widget that matches your brand
- Messenger and Instagram messages where they make sense
- One shared view of conversations across channels
How to choose an AI chatbot development agency
Claims of being the best are cheap. These questions show which agencies have actually done the work.
01
What will the chatbot answer from?
Good chatbots answer from your approved content. Ask how the agency keeps answers accurate and up to date.
02
How is quality measured?
Ask for a test set of real questions and how results are tracked after launch.
03
What happens when the bot is unsure?
There should be a clear handover to a person, with the conversation attached.
04
Which channels are supported?
Check WhatsApp, Messenger and web, and whether conversations end up in one place.
05
Who pays for AI and messaging usage?
Running costs such as model usage and messaging fees should be explained up front.
06
How is customer data handled?
Ask where data is stored, who can see it and whether it is used to train models.
Related capabilities
- AI & AutomationPractical AI assistants, document processing and workflow automation, with clear limits and human review.Learn more about AI & Automation
- Web EngineeringFast, secure, maintainable websites and web applications, from marketing sites to complex platforms.Learn more about Web Engineering
- Data & DashboardsReliable data pipelines and dashboards that put the numbers your teams use in one trusted view.Learn more about Data & Dashboards
- Managed SupportOngoing maintenance, monitoring and improvement, so your software stays secure and keeps getting better.Learn more about Managed Support
Frequently asked questions
What is an AI chatbot development agency?
An AI chatbot development agency designs, builds and maintains chatbots that answer customer questions, capture leads and book appointments on channels such as WhatsApp, Messenger and websites.
How do I choose the best agency for AI chatbots?
Compare agencies on how the chatbot gets its answers, how quality is measured, how handover to a person works, which channels are supported, what running costs to expect and how customer data is handled.
Can your chatbot work on WhatsApp?
Yes. We build on the WhatsApp Business Platform, which businesses use to send and receive automated messages. We also set up templates and handover to your team.
Will the chatbot make things up?
We reduce the risk by grounding answers in your own content, testing with real questions and limiting what the bot will answer. Unclear questions are handed to a person.
Can the chatbot work with our existing systems?
Yes. We can connect it to calendars, order systems, CRMs and dashboards through their APIs, so enquiries and bookings land where your team already works.
Tell us what you want to build
Tell us what you want to build. We will set up an intro call and come back with a clear scope and a written plan.